Data Privacy Policy

Transcribear is committed to protecting your privacy. This policy describes what information we collect and how we collect it.

What personal information do we collect?

When registering or making payment on Transcribear.com (our Site), you will be asked to enter your name, email address to help us provide a better user's experience.

When you register to access the CAWSE corpus, you may also be asked to provide additional detail including your affiliation and profession.

When do we collect information?

We collect information from you when you register on our Site, place an order, subscribe to our newsletter, or open a support ticket.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or browsing the website in the following ways:

• To personalize your experience by allowing us to deliver the type of content and product offerings in which you are interested
• To allow us to respond to your customer service requests
• To process your transactions
• To improve our website in order to provide better services
• To follow up with any of the above after correspondence (email inquiries for example)

Personal Information such as affiliation or profession is collected for us to better understand the users of CAWSE data so that relevant information can be better presented.

How do we protect your information?

The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you. In relation to online payments, external PCI compliant payment gateway handles all CC transactions. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Third-party disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to any third parties.

For automatic transcription, Transcribear partners with Microsoft, the global industrial leader for API services to ensure privacy and confidentiality of any uploaded recordings. To understand Microsoft's data policies, please refer here. For live transcription, Transcribear partners with Google, the global industrial leader for API services to ensure privacy and confidentiality of any live audio data. To understand Google's data policies, please refer here.

Transcribear also follows the highest industrial-level standards in terms of security. This means all your transcripts are securely encrypted when they are saved under your account. If you are still concerned about privacy and confidentiality, you can choose to use only manual transcription on Transcribear, without saving transcripts under your account. Your audio/video files and transcripts never leave your workstation as Transcribear works completely offline in this mode and your transcript is only auto saved in your web browser's local storage.

Third-party links

At this stage, we do not include any third-party links on our website.

How can I manage or delete information about me?

We store data for as long as it is necessary to provide products and services to you. Information associated with your account will be kept until your account is deleted, or unless we no longer need the data to provide products and services. You can manage information about you or delete your account any time in the settings of Transcribear.

How will we notify you of changes to this policy?

This Privacy Policy may be modified from time to time. Changes to this Privacy Policy will be posted on the Site and we recommend that you review the Privacy Policy to ensure you are aware of any changes made to it. A user is bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send you an email or generate a pop-up or similar notification when you access the Services.

How do I contact Transcribear?

If you have questions about this policy, here's how you can reach us. Please contact Transcribear online.


Updated on 30th September 2019